Terms of Service and Sale

Terms of Service

1. Terms of Use

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on That’s My Robot LLC’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

    •  modify or copy the materials;
    •  use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
    •  attempt to decompile or reverse engineer any software contained on That’s My Robot LLC’s web site;
    •  remove any copyright or other proprietary notations from the materials; or
    •  transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions and may be terminated by That’s My Robot LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on That’s My Robot LLC’s web site are provided “as is”. That’s My Robot LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, That’s My Robot LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall That’s My Robot LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on That’s My Robot LLC’s Internet site, even if That’s My Robot LLC or a That’s My Robot LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on That’s My Robot LLC’s web site could include technical, typographical, or photographic errors. That’s My Robot LLC does not warrant that any of the materials on its web site are accurate, complete, or current. That’s My Robot LLC may make changes to the materials contained on its web site at any time without notice. That’s My Robot LLC does not, however, make any commitment to update the materials.

6. Links

That’s My Robot LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by That’s My Robot LLC of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

That’s My Robot LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to That’s My Robot LLC’s web site shall be governed by the laws of the State of Pennsylvania without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

Terms of Sale

Thank you for your interest in the products and services of That’s My Robot LLC (“TMR” or “We”). That’s My Robot provides physical goods comprised of hardware, books, services, plus accessories to such hardware (collectively, and as applicable, the “Purchased Product” or “Product”).

That’s My Robot LLC may also provides digital goods. These goods and services include digital e-books or class materials that may be purchased (“Services” or “Virtual Goods”).

Exclusions and Limitations:

    •  That’s My Robot LLC does not warrant that the operation of Purchased Product will be uninterrupted or error-free.
    •  That’s My Robot LLC is not responsible for damage arising from failure to follow instructions relating to the Purchased Product’s use.
    •  We assume no liability associated with product usage. The buyer is liable and responsible for any loss, damage or expenses of any kind, arising out of the use or misuse of the products. By placing an order, the buyer signifies agreement to these Terms of Sale. If you do not agree to any of the preceding terms, please do not order.
    •  That’s My Robot LLC only ships to the United States and no Letters of Credit will be accepted.

No Refunds and Returns on Virtual Goods or Services:

In no way can virtual goods or services be redeemed for “real world” money, goods, or other items of monetary value from any party. You also agree that all sales of virtual goods or services are final.

General Shipping:

  • Orders ship Monday-Friday out of Dover, Pennsylvania.
  • In-stock orders normally ship within 1-2 business days.
  • Some items may ship separately.
  • We do not ship internationally, at this time.

Free US Standard Shipping on Orders $75, or more:

That’s My Robot LLC provides customers free standard shipping for orders over $75 to an address in the contiguous U.S. (no PO boxes); through the use of a coupon code. This offer cannot be combined with other offers.

From June 20, 2018, customers can enjoy FREE STANDARD SHIPPING on orders over USD $75(shipping cost excluded). The $75 order total is after coupons and before taxes, and does not include select sale items, and any items canceled or removed from the order.The order amount for free shipping has been set due to the rise of shipping cost, which is out the consideration of providing better service and faster delivery. We appreciate your understanding. 

Tracking:

An email with tracking information will be sent once an order has been shipped (with most carriers). You can also track your package from your Account page. 

Address Changes:

Unfortunately, we do not have the ability to change the shipping address once an order goes into processing or has shipped.

Returns & Exchanges:

Please make sure you want the product prior to submitting your order. However, if you are not satisfied with your purchase of the Physical Product, That’s My Robot LLC’s return policy allows you to return the Product purchased by you directly from That’s My Robot LLC after obtaining a That’s My Robot LLC return material authorization (“RMA”) or support number during the 30-day period following the date of shipment by That’s My Robot LLC.

The buyer should contact That’s My Robot LLC prior to the return of any products(s) under warranty or for repair to obtain an RMA/Support number that will be used to track the product.

All Products must be packed in the original, unopened and unmarked packaging including any accessories, manuals, documentation, and registration that shipped with the Product. A $20.00 open box fee will be assessed on any opened Product, and damage and missing part restocking fees may apply. The RMA/Support number must be included with the returned Product.

All returns and exchanges must be authorized. Please send us an email at service(at)thatsmyrobot(dot)org for further instructions.

The Product must be received by That’s My Robot LLC within 10 business days after issuance of the RMA/Support number.

Returns on damaged, scratched, burnt, or otherwise ‘played with’ merchandise will not be accepted.

Shipping Issues:

If any item arrives damaged due to shipping, immediately snap some photos of the damage to the box and contents and contact the carrier. Keep all shipping cartons and email That’s My Robot LLC as soon as possible at service(at)thatsmyrobot(dot)org.

Shipping and Handling Charges:

Shipping and handling charges, gift wrap fees, and taxes paid (e.g., state, customs, etc…) are not refundable. You are responsible for and must prepay all shipping charges and you shall assume all risk of loss or damage to the Purchased Product while in transit to That’s My Robot LLC.

Account Credits:

If we accept the exchange, the customer will be provided credit for the original purchase price less any shipping and handling fees. The time to credit your account may vary, depending on processing time. Please allow a minimum of 4 weeks for That’s My Robot LLC to credit the account used to make the original purchase.

Catalog, Gift Certificates and Discounts:

That’s My Robot LLC does not currently offer a paper-based catalog. All our current products are listed on our online store.

That’s My Robot LLC will offer discounts, coupons and promotions from time to time. Those offered to individuals will be solely available to those individuals and unaccepted if provided by other entities.

That’s My Robot LLC does not currently offer Gift Certificates.

Purchase Transactions:

Our third-party shopping cart system uses the latest in Internet Security Techniques to provide the highest level of security. Please note that we log all IP addresses, any fraudulent orders will be pursued to the fullest extent of the law.

Last updated on June 20, 2018, at 10:10 am 

Free Shipping on orders of $75 or more - Use code freeship75 at checkout - *Valid on orders shipping via U.S. Standard Shipping Dismiss

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